Payment Policy
Effective Date: March 20, 2025

At Zapali, we strive to offer a seamless and secure payment experience for our customers. Please review our payment policy for details on accepted payment methods, transaction security, and related terms.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal: Secure online payments via PayPal

  • Bank Transfers: Available for bulk or wholesale orders (contact us for details)

  • Other Payment Gateways: Depending on your location, additional payment methods may be available at checkout

2. Payment Processing

  • All transactions are processed securely using industry-standard encryption to protect your information.

  • Orders will only be processed once payment has been confirmed.

  • If a payment fails or is declined, the order will not be processed until an alternative payment method is provided.

3. Pricing & Currency

  • All prices on our Website are listed in USD unless stated otherwise.

  • Prices include applicable taxes unless otherwise mentioned at checkout.

  • We reserve the right to adjust product pricing and promotional offers without prior notice.

4. Payment Security

  • Zapali does not store or have access to your full payment details. All transactions are processed through secure third-party payment gateways.

  • We use SSL encryption to protect your data during transactions.

  • In case of suspicious activity, we reserve the right to hold or cancel orders until further verification is completed.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund and Return Policy.

  • Chargebacks or disputes without prior communication may lead to account restrictions.

  • If you believe a transaction was unauthorized or incorrect, please contact us immediately at contact@zapali.xyz.

6. Taxes & Additional Charges

  • Customers are responsible for any applicable sales tax, VAT, customs duties, or import fees based on their country’s regulations.

  • Additional charges for international orders are not covered by Zapali.

7. Fraud Prevention

  • We take fraud prevention seriously and may conduct security checks on certain orders.

  • If fraud is suspected, Zapali reserves the right to cancel the order and issue a refund.

  • Customers may be required to verify their identity for high-value or flagged transactions.

8. Contact Us

For any payment-related inquiries, please contact us:

By making a purchase on our Website, you agree to the terms outlined in this Payment Policy. Thank you for shopping with Zapali!